![]() |
Posted by Matt (93SE) on July 23, 2002 at 11:25:54:
In Reply to: Seems to me like they are experiencing that tricky growing-pains stage of most small businesses... posted by mentat on July 23, 2002 at 11:11:46:
they also spend a lot of their time waiting on shipments of tubing and parts to come in so they can put things together. : The trick now is not to lose their customers; it does seem like they are ticking a lot of people off. It's a shame because they have great, innovative products at totally killer prices, but if you can't actually ship that product then it might as well not even exist. I would love to see them expand further, but in a way that can still fulfill their customers expectations. It almost seems to be a pride issue as well; especially from reading their website, there is certainly a bit of braggadocio. Seems like they are really concentrating on R&D maybe right now (ie all these future products listed...) what they need to do is hire a couple people to actually PRODUCE these kickass products, and ship them out the damn door. I certainly don't think they are screwing anyone over on purpose, but it seems like Dan and Dallas are more interested in "creating" new products rather than producing and shipping them. Which would be fine if there were a couple guys in the house to handle that end of the business. Never bite off more than you can chew. : I will be needing a new Y-pipe eventually, and I will be ordering from them regardless of all these issues, the price can't be beat. I just hope it doesnt take a month to get to me. : my two cents as someone who has never had any dealings with them, but can't keep his mouth shut anyway... : m@
it's the same guys who own businesses of their own already, who dallas is having them do his stuff in their "spare time" when they're not busy at work.