# seeing it from the inside...

Posted by mentat (93se 5spd) on September 24, 2003 at 08:20:56: In Reply to: lol.......... posted by lophix on September 23, 2003 at 23:17:57: I'm a dispatcher for fedex express, the purple and orange that used to just be "fedex" until they rebranded... fedex ground (green trucks) used to be RPS back in the day, who never had such a great reputation to begin with. it isn't integrated very well with the express operation, and that causes problems sometimes... we'll get pickup calls for our express drivers, and they show up and its a ground package. but i have no direct link to ground operations to correct that sort of thing, ya know? BUT, as you said, when we screw up, we will bend over backwards (and further!) to correct it! Replys: i think i'm the one getting bent over forward here... :( nm DanNY (91SE) 09:43:18 9/24/2003 (4) so they are saying it was already delivered?? mentat (93se 5spd) 11:19:44 9/24/2003 (3) yup..already delivered to someone else... DanNY (91SE) 11:27:23 9/24/2003 (2) one other option... mentat (93se 5spd) 11:59:40 9/24/2003 (1) i did thought about that...but i guess i'll see later tonight what i get home..nm DanNY (91SE) 12:43:48 9/24/2003 (0) What's why FedEx needs to get their act together! Matt (93SE) 09:01:31 9/24/2003 (1) ideally, yeah. but the infrastructure is already in place... mentat (93se 5spd) 11:03:39 9/24/2003 (0)

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: I'm a dispatcher for fedex express, the purple and orange that used to just be "fedex" until they rebranded... : fedex ground (green trucks) used to be RPS back in the day, who never had such a great reputation to begin with. it isn't integrated very well with the express operation, and that causes problems sometimes... we'll get pickup calls for our express drivers, and they show up and its a ground package. but i have no direct link to ground operations to correct that sort of thing, ya know? : BUT, as you said, when we screw up, we will bend over backwards (and further!) to correct it!